Tigo recharge
from anywhere.

How to top up a Tigo number from abroad

A Tigo Guatemala top-up from abroad is a direct recharge sent to the recipient number, not a transfer to your own account. You enter the Guatemalan number, choose a plan or a recharge amount, pay by card, Apple Pay or Google Pay, and the credit is delivered to the phone in minutes. The operator is detected automatically from the number you enter.

Slashtel handles the whole transaction online, so you do not need a Guatemalan bank account, a local card or a visit to a shop. The person receiving the top-up keeps their own Tigo SIM and their own number.

1. Open the Slashtel top-up page and select Guatemala as the destination country.
2. Enter the Tigo number you want to recharge, using the 8 digit national format.
3. Confirm the operator shown is Tigo. The number is checked against the network automatically.
4. Choose a Tigo Paquetigo plan or a plain recharge amount from the list that appears.
5. Pay with a card, Apple Pay or Google Pay.
6. Wait for the confirmation that the top-up has been delivered to the number.

Delivery is usually a matter of minutes. Keep the confirmation in case you need to check the transaction later.

The plans and what lands on the phone

Tigo Guatemala offers Paquetigo bundles with data and a validity period, plus plain recharge amounts with no fixed validity. The figure shown for each plan is the amount that lands on the phone. None of the listed Tigo plans carry an additional operator tax, so what you see is what the recipient receives.

The Paquetigo options currently listed are Paquetigo 8GB: 7 days, Paquetigo 15GB: 15 days, Paquetigo 20GB : 30 days, Paquetigo 25GB: 30 days and Paquetigo 30GB: 30 days. The shorter bundle runs for 7 days, the 15GB bundle runs for 15 days, and the three larger bundles each run for 30 days.

If you prefer not to commit to a bundle, the plain Tigo recharges are GTQ 72 recharge and GTQ 108 recharge. These carry no stated validity period, so the balance sits on the account until the recipient uses it or the operator applies its own airtime rules.

Plan availability can change. If the list looks different from what you expected, enter the number again and check the current options before paying.

Entering the number correctly

Tigo Guatemala numbers have 8 digits after the country code. The international example is +502 5123 4567, and the national example is 5123 4567. There is no leading zero to drop, so the digits you enter are the digits the network uses.

Guatemala's dial code is 502. When you type the number into the top-up form, you can use the international form with +502 or the plain 8 digit national form, as long as the digits match the example grouping.

A single wrong digit can send the credit to a different subscriber or cause the transaction to fail. Check the number against the contact entry on the recipient's phone before you pay, especially if you are topping up for someone else.

If a top-up does not go through

Most failed top-ups come from a mistyped number, a number that is not active on Tigo, or a payment that was not completed. Check the number first, then check the payment method, then try again.

If the number is correct and the payment went through but the credit has not arrived, wait a little longer before retrying. Duplicate attempts can send two top-ups to the same phone.

If the number belongs to a different operator, the top-up will not complete as a Tigo recharge. Guatemala also has Claro, so confirm which network the recipient uses before you start.

Paying safely

Payment is taken by card, Apple Pay or Google Pay at the point of purchase. The operator is detected from the number you enter, so you do not choose a network manually and you do not need to share account passwords or SIM details.

Use a payment method in your own name and keep the confirmation message. The recipient does not need to install anything or approve the transaction.

If you are topping up regularly, save the number in your Slashtel account so you do not have to retype it each time.

How to top up Tigo from the USA

You top up Tigo Guatemala from the USA by entering the Guatemalan mobile number, choosing a plan and paying in US dollars. The number needs the 502 dial code, so +502 5123 4567 for an 8 digit national number like 5123 4567. Most top-ups arrive within minutes, and the operator is detected from the number itself.

Senders in the USA use this page the same way every time. There is no account to create and no app to install. A card from any country works as long as the bank confirms it, so a US card is fine.

Follow these steps:

1. Type the Tigo Guatemala number in international form, starting with 502. There is no leading zero to drop.
2. Pick the plan you want for the phone. You see the amount that lands on the phone next to each option.
3. Pay with Apple Pay, Google Pay or a card your bank confirms.
4. Check the price in US dollars before you pay. Nothing is added at checkout.
5. Watch for the email receipt. Most top-ups arrive within minutes.

Each card, email address and number can take up to 2 top-ups every 24 hours. That limit covers regular weekly recharges for one family phone without trouble.

Choosing a Tigo plan for family in Guatemala

Tigo offers Paquetigo bundles and plain recharges. Paquetigo 8GB runs 7 days for GTQ 72, Paquetigo 15GB runs 15 days for GTQ 108.01, and Paquetigo 20GB runs 30 days for GTQ 144. A plain GTQ 72 or GTQ 108 recharge adds credit with no fixed validity. Pick a bundle for data or a recharge for calls and everyday credit.

A Paquetigo bundle suits a relative who uses data for messages, maps and video calls. The 7 day option covers a short stretch, the 15 day option sits in the middle, and the 30 day option covers a full month on one payment. The plan label shows the data amount and the days, so you can match it to how the phone is used.

A plain recharge gives credit rather than a fixed bundle. The GTQ 72 and GTQ 108 recharges add that amount to the phone, and your family member decides how to spend it. This works well when you are unsure which bundle fits or when the phone is used mainly for calls.

Every plan shows the amount that lands on the phone next to it, so you compare like with like before paying. Prices appear in US dollars before payment, which means the figure you see at checkout is the figure you pay.

Paying, timing and what lands on the phone

You pay with Apple Pay, Google Pay or a card the bank confirms. Cards from any country work and no account is needed. Prices show in US dollars before payment with nothing added at checkout. Most top-ups arrive within minutes, the operator is detected from the number, and an email receipt follows.

Payment is the simple part. There is no sign up, no wallet to fund and no stored balance. If your bank confirms the card, the payment goes through, whether the card was issued in the USA or elsewhere.

The amount that lands on the phone is listed next to each plan, so you know what your family receives before you commit. A Paquetigo bundle delivers the data and days shown in its label. A plain recharge delivers the credit amount shown. The operator is detected from the number you enter, so there is no network to select by hand.

Most top-ups arrive within minutes. Keep the email receipt for your records, since it confirms the number, the plan and the amount. If you send to the same phone often, remember the limit of up to 2 top-ups per card, email or number every 24 hours, and plan your recharges around it.