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Claro recharge
from anywhere.

Claro top-ups for Colombia start at $5.47, with 5 plans up to $36.49 on this page. On credit per dollar it ranks 2 of the 4 main Colombia operators today. Prices checked 2 November 2026.

How to recharge Claro from abroad

  1. 1Enter the number. Type the Claro Colombia mobile number with the country code (+57). The operator is detected automatically; no account or app needed.
  2. 2Pick a plan. Choose airtime or a data or validity plan, from $5.47. What the number receives and the validity are shown before you pay.
  3. 3Pay by card. Pay from abroad with Visa, Mastercard, Apple Pay or Google Pay. Your bank may ask you to confirm in its app; that takes a few seconds.
  4. 4Delivered in minutes. The recharge lands on the Claro number within about a minute and you get a receipt by email. If the operator rejects it, you are refunded in full.
Cheapest plan
$5.47
Plans listed
5
Credit per $1 (best plan)
COL$1,707
Value rank in Colombia
2 of 4 main operators
Country code
+57

Claro plans and prices

Claro recharge

PlanOn the phoneYou pay
Airtime top-up≈ COP 8,305$5.47
Airtime top-up≈ COP 12,457$7.86
Airtime top-up≈ COP 20,762$12.62
Airtime top-up≈ COP 41,524$24.56
Airtime top-up≈ COP 62,287$36.49

Live from Claro. Prices are in US dollars and include our service fee; nothing is added at checkout.

Pay with a card from any country. Top up Claro numbers in Colombia with a Visa, Mastercard, Amex, Apple Pay or Google Pay issued anywhere (debit or credit; prepaid and gift cards are not accepted). No local bank account, local wallet or local number needed.

Country code +57: how to call Colombia and its number format.

Quick answer

You can top up a Claro Colombia number from abroad online in a few minutes. Enter the 10 digit Colombian mobile number, pick an airtime amount or a bundle, and pay by card, Apple Pay or Google Pay. Claro top-ups start from $5.47. Claro is one of four main operators in Colombia alongside Movistar, Tigo and WOM, so confirm the line is Claro before you pay.

Last checked: October 2026

How to top up a Claro number from abroad

Top up Claro Colombia online by entering the 10 digit mobile number, choosing airtime or a bundle, and paying by card, Apple Pay or Google Pay. Slashtel detects the operator from the number, so the top-up goes straight to the Claro line. The person receiving it does not need an app or a code.

Colombian mobile numbers have 10 digits in national format, for example 321 1234567. The country code is 57, so the international form is +57 321 1234567. Claro is one of four main operators in Colombia, next to Movistar, Tigo and WOM, so check the line is Claro before paying.

  1. Enter the Claro Colombia number with its 10 digits. Do not drop any digit and do not add the 57 country code inside the number box.
  2. Choose airtime or one of the Claro Colombia bundles listed on this page.
  3. Check the number on screen. Slashtel shows the operator it detected so you can confirm it is Claro.
  4. Pay by card, Apple Pay or Google Pay. Prices on this page start from $5.47.
  5. The top-up is sent to the number. Keep the confirmation for your records.

The plans and what lands on the phone

Claro Colombia offers two kinds of top-up here: plain airtime and bundles with minutes, data or both. Airtime arrives as balance in COP, and bundles carry a fixed validity in days. The amount you see is what lands on the phone, with no separate fee added on top by the operator.

Airtime comes in three amounts: 20534 COP, 41068 COP and 61602 COP. This is open balance the person can use as they choose on the Claro line.

Bundles are more specific. Short options include 300 minutes for 2 days at 4000 COP, 2GB with unlimited social for 7 days at 5000 COP, and 1.4GB with unlimited social and Salud for 6 days at 10000 COP. A 7 day bundle gives 2GB with unlimited social, Win and Prime for 11000 COP, and 10GB with unlimited minutes and SMS for 7 days costs 14000 COP. There is a 1000 minute pack at 18500 COP, 30GB with Win and Prime for 30 days at 35000 COP, and TI 80GB for 30 days at 100000 COP.

Entering the number correctly

Enter the Claro number as 10 digits, such as 321 1234567, and leave the 57 country code out of the number field. The international form is +57 321 1234567. A wrong digit sends the top-up to a different line, and that cannot be undone once it is delivered.

Colombian mobile numbers do not drop a leading zero, so keep all 10 digits as they appear on the phone. Do not add spaces or symbols inside the field.

Check the number against a recent message or call from your family member before you pay. Slashtel detects the operator from the number, so if the detected operator is not Claro, stop and recheck the digits.

If a top-up does not go through

Most failed top-ups come from a mistyped number, a line that is not Claro, or a payment that the bank declined. Check the 10 digits first, then confirm the operator detected on screen. If the payment was declined, try another card or a wallet method.

If the number is correct and the payment went through but nothing arrives, allow some time and then ask the person to check their balance. Keep your confirmation details ready when you contact support.

A top-up sent to a wrong number cannot be recalled.

Paying safely

Pay by card, Apple Pay or Google Pay through the checkout, and never send money to a person who offers to top up on your behalf. The operator is detected from the number, so you can see it is Claro before you confirm. Prices start from $5.47.

Use a card or wallet in your own name and keep the receipt. If something looks wrong on the confirmation, raise it with support before sending another top-up.

Useful Claro codes and rules

Customer care
Call *611 from the Claro mobile. Claro also serves customers on WhatsApp at 311 200 0000. Source: claro.com.co
Expired balance
Yes. Recharge at least COP 1,000 within 30 calendar days of the balance expiring to recover it. Source: claro.com.co

Checked against Claro's official site on 21 September 2026.

Questions, answered

How do I top up Claro Colombia from abroad?

Enter the 10 digit Claro number, choose airtime or a bundle, and pay by card, Apple Pay or Google Pay. Slashtel detects Claro from the number and sends the top-up straight to the line. The person receiving it does not need an app or a code.

Can I recharge Claro Colombia online with a foreign card?

Yes. You pay by card, Apple Pay or Google Pay at checkout, and the top-up is sent to the Claro number you entered. Prices start from $5.47. Check the number and the detected operator before you confirm, because a top-up sent to a wrong number cannot be recalled.

What is the format for a Claro Colombia number?

Use 10 digits, for example 321 1234567. The country code is 57 and the international form is +57 321 1234567, but you leave 57 out of the number field. Colombian mobiles do not drop a leading zero, so keep all 10 digits as they appear.

What Claro Colombia bundles can I send?

Options include 300 minutes for 2 days at 4000 COP, 2GB with unlimited social for 7 days at 5000 COP, 10GB with unlimited minutes and SMS for 7 days at 14000 COP, and 30GB with Win and Prime for 30 days at 35000 COP. Airtime is also available in three amounts.

Why did my Claro Colombia top up fail?

Common causes are a mistyped number, a line that is not Claro, or a declined payment. Check the 10 digits and the operator shown on screen, then try another card or wallet. If payment went through but nothing arrives, keep your confirmation and contact support.

What is the Claro Colombia customer care number?

Call *611 from the Claro mobile. Claro also serves customers on WhatsApp at 311 200 0000.

Can I recover expired Claro Colombia prepaid balance?

Yes. Recharge at least COP 1,000 within 30 calendar days of the balance expiring to recover it.

How do I enter a Colombian mobile number?

Enter it with the country code +57. A number written locally as 321 1234567 becomes +57 321 1234567. Colombian mobile numbers have 10 digits after the country code. The example is a format guide, not a real number.

How do I recharge a Claro number from abroad?

Enter the number with the country code, pick a plan and pay by card. The operator is detected automatically and the credit goes straight to the phone. You do not need an account or a bank account in Colombia.

How much does a Claro recharge cost?

Plans currently start from $5.47 and go up to $36.49, including our service fee. The exact price is shown before you pay, with no extra charges at checkout.

Can I recharge someone else's Claro number?

Yes. Slashtel tops up any prepaid Claro number in Colombia, your own or a family member's. You only need the number; the person does not need an account.

What if I enter the wrong number?

Recharges are delivered instantly and cannot be reversed once they reach a valid number, so check the number before you pay. If the operator rejects the number, Slashtel resends or refunds you in full.

What currency do I pay in?

Prices on this page are in US dollars and include the Slashtel service fee. At checkout your card may be shown and charged in your local currency, and the exact amount is confirmed before you pay.

Is it safe to pay on Slashtel?

Yes. Payments are processed by Stripe with 3D Secure where your bank supports it, and Slashtel never sees or stores your full card details.

How long does the recharge take?

Most recharges arrive within a few minutes. If the phone is switched off, the credit lands when it next connects. You get a confirmation email with your order reference.

What happens if the recharge fails?

If the operator rejects the recharge, we resend it. If it still can't be delivered, write to esim@slashtel.com or message us on WhatsApp with your order reference and we'll sort it out.

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